The number 86 bus route – operated by First Leeds – runs right through the heart of south leeds – but according to one report, it’s becoming increasingly unreliable.
“Every day the bus is late … without fail! Service is meant to be every 30 minutes but you’re lucky if it’s every 90 minutes.
“Please help me to persuade First Leeds to gfet their act together and run buses on time in Leeds.”
The service runs between Pudsey, Armley and Middleton and runs through Holbeck, Beeston, and Hunslet. You can show your support for Mr Giacani by clicking here.
First Leeds, to their credit, have responded to Mr Giacani’s concerns on the site. Customer services agent Laura Green has asked for specific details of the problems, adding:
“… I do recognise the frustrations of customers on theservice. It is of course in our interests to operate an attractive and punctual service to both current and potential customers and we are attempting to address the concerns of passengers.
“All services are monitored by our ‘GPS tracker’ system and routes are amended as required. Our punctuality working group looks at concerns and works with Metro to address problems depending on the nature and prioritises those routes with the poorest performance to address such matters as would beunderstandable.
“Please also be assured that I have forwarded your concerns to the Network Planner for his attention in order to monitor the service and assess reliability and punctuality on the service.”
Meanwhile, David Israel has called for more accurate information at bus stops after waiting at a stop for the number 2/12 services.
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