Hunslet opticians wins Branch of the Year award

A Hunslet opticians is celebrating having scooped a Branch of the Year award that honours its outstanding customer service.

The Scrivens Opticians & Hearing Care branch in Penny Hill Centre won the accolade after coming top in its region to clinch the title at the company’s annual conference and awards ceremony.

Branch manager Paula Townend, who has worked for the company for 17 years, said:

“The team and I are delighted to be recognised at our annual awards. This accolade is thanks to a positive, strong team who work really well together with our optometrist and audiologist to provide both a professional and friendly service, which our customers really appreciate.”

The award is recognition for the team’s first class customer care, general positive attitude, optical and hearing expertise and all round professionalism.

Commenting on the annual awards, Scrivens chairman Nicholas Georgevic said:

“Our success is thanks to the fantastic people who work in our branches to deliver a great community and customer-focused service.

“This year marked Scrivens’ 85th anniversary, so the awards were an extra special occasion for the whole team. Congratulations to our Hunslet branch, who are very worthy winners! Paula and her team deliver first-class customer service to the community and had had a great year.”

Family business Scrivens Opticians & Hearing Care was established in 1938 and has over 170 branches. For more information, visit


This post is based on a press release issued on behalf of Scrivens Opticians & Hearing Care

Photo (L-R): Natalie Eaton, Area Manager, Paula Townend, Hunslet Branch Manager and Dan Abraham, Regional Manager.


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