The Royal Mail announced yesterday (13 September 2017) plans to close the Holbeck Delivery Office on New Princess Street and move operations to the Leeds City Mail Processing Unit (MPU) on an industrial estate off Wellington Bridge near the Armley Gyratory.
Royal Mail, which was privatised in 2013, says the move “will improve facilities for our customers in the LS11 postcode area” and that there would be no impact on deliveries in the area. There will be a 12 week consultation period before a decision is taken.
The move is part of the company’s ongoing transformation of its business to increase the efficiency of its operation as well as providing delivery offices which are fit for purpose for staff and customers. The Wellington Bridge site will also have car parking for customers and offer extended opening hours.
Royal Mail says it is responding to the huge growth in electronic communications and decline in letter volumes, while seeing a high volume of parcels and online shopping which need to be delivered to customers.
But Andy Lee, Branch secretary of the Communication Workers Union (CWU) in Leeds, is opposed to the closure. He told South Leeds Life:
“Speaking from a personal standpoint I don’t believe that it would be in the public’s best interest as it would cause problems regarding ease of access to the public should they need to collect parcels etc.
“It is my belief that this would especially be a major issue for the elderly or infirm or anyone who doesn’t have their own transport due to the location of the Leeds City Mail Processing Unit (MPU).”
Royal Mail point out they can now leave many mail items with a neighbour if customers are not at home when they attempt delivery. Customers can nominate a dedicated neighbour to take in their parcels by filling in a form at their delivery office.
Customers can also arrange a redelivery free of charge on a day that is convenient for them (including Saturdays), or Royal Mail can deliver the item to a different address within the same postcode area. This service can be arranged by calling the number on the “Something for You” card, or by visiting the website at www.royalmail.com/redelivery.
There are not expected to be any job losses if the move goes ahead.
Leeds City MPU is located at, Unit 2 Wellington Bridge, Leeds, LS12 2UA, 1.9 miles away from the Holbeck Delivery Office.
What do you think? Would moving the office cause you difficulties? Please add your comments below.